FAQ’S
Is my monthly pass valid at all Laser Bounce locations?rdamico2024-08-05T16:00:50-04:00
No, your monthly pass is only valid at the original location you signed up for.
Can I cancel anytime?rdamico2024-08-05T16:01:29-04:00
You can cancel your Monthly Pass after completing your minimum commitment based on your agreement. Refer to your agreement or ask a team member for full details.
Cancellation requests CANNOT be processed by phone. Click here to cancel your membership.
How do I cancel my monthly pass?rdamico2024-08-05T16:02:17-04:00
You may cancel in store, by certified mail or by completing this form. Also, 7 day notice is required to cancel your auto billing. Cancellation requests may take up to 5 business to process. Click here to cancel your monthly pass.
Are there any blackout dates?rdamico2024-08-05T16:04:50-04:00
No, you can use your monthly pass any day year round. However, if there are private events occurring in the Bounce Park or Ballocity Arena select times may not be available.
